CPI

A True IT Partnership
An IT Partner VS. an IT Provider

At CPI, we understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology support with your business services. Combined with our 24x7x365 network monitoring coupled with an aggressive preventative maintenance program- CPI can ensures optimum uptime for your business.

How do we become your partner?

When CPI’s access’s your network- our challenges is to not just maintain a computer network, but predict what will fail and when. With our Down to Business Services solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

This partner solution is so effective, our customers almost always see immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.

What does downtime really mean to a business?
  • Network neglect

    Is yours perceived as a "necessary evil" and not as integral to improving business performance?

  • Downtime impact

    Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently?

  • Distracted employees

    Do your staff rely on other non-IT employees to deal with distracting IT problems?

CPI Program Advantages
  • Increased productivity

    Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.

  • Reduced business impact from IT failures

    Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.

  • Reduced network downtime through proactive maintenance

    Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.

Program Features
  • Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security

  • Email Performance Monitoring of every device and system connected to your email service. We stay constantly aware of the user email experience.

  • 24x7 Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.

  • Firewall Management continually manages the operation and effectiveness of your corporate firewall. A complex system that needs thorough attention to keep your business secure.

  • Security Policies and Configurations uses properly designed and implemented security and user policies to ensure your network is secured from the inside out. We report any infractions that occur.

  • Email Content Filtering proactively blocks SPAM email, reducing the amount of time your employees spend reading and deleting unwanted and unsolicited email.

Remote Access Ports and firewire capability
Remote access ports & firewire capability

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Address: 5712 Industry Lane, Frederick MD, 21704
Phone: 301-663-1500
Email: sales@cpimsp.com

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